Privacy Policy

Effective Date: September 16, 2024

MarketAI Solutions LLC, a Delaware limited liability company ("MarketAI," "we," "us," or "our"), is committed to safeguarding the privacy and security of the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website, software, CRM platform, and digital marketing services (collectively, the "Services").By accessing or using our Services, you acknowledge and agree to the terms set forth in this Privacy Policy. If you do not agree with this policy, please discontinue your use of the Services.

1. Information We Collect

MarketAI collects various types of information to enhance the quality and efficiency of our Services. The information we collect includes, but is not limited to:

Personal Identifiable Information ("PII"): When you create an account or engage with our Services, we may collect personal details such as your full name, business name, email address, telephone number, billing information, and physical address .Service-Related Data: This includes data related to your usage of our Services, such as interactions with our CRM platform, software functionality, and digital marketing tools. Technical Data: We automatically collect certain information when you visit our website, including your Internet Protocol (IP) address, browser type, device type, operating system, referring URLs, and information on how you use our Services. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior, track preferences, and enhance your experience on our site. You have the option to manage your cookie preferences through your browser settings.

2. How We Use Your Information

We process and utilize the information we collect for the following lawful purposes:

Provision of Services: To facilitate your use of our CRM platform, digital marketing tools, and software, including managing your account and processing transactions. Service Improvements: To analyze usage patterns, perform data analytics, and improve the overall functionality and user experience of our Services. Customer Support: To respond to your inquiries, provide technical assistance, and resolve issues related to our Services. Marketing and Communications: To send you promotional content, newsletters, updates, and other marketing communications that may be of interest to you, in compliance with applicable laws. You may opt out of marketing communications at any time. Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes, including responding to governmental or regulatory requests and preventing fraud or unlawful activities.

3. Sharing and Disclosure of Information

MarketAI respects your privacy and will not sell, rent, or trade your personal information. However, we may share your data under the following circumstances:

Third-Party Service Providers: We engage trusted third parties to perform certain business functions on our behalf, such as payment processing, hosting, and customer support. These providers are contractually obligated to protect your data and use it solely for the purposes specified by MarketAI. Legal Compliance: We may disclose your information when required by law, such as in response to a subpoena, court order, or regulatory request. We will also share information to protect the rights, property, or safety of MarketAI, our users, or the public. Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of MarketAI's assets, your information may be transferred as part of the transaction. We will ensure that any such transfer adheres to the protections outlined in this Privacy Policy.

4. Data Security

We take commercially reasonable measures to safeguard the information you provide to us. This includes physical, electronic, and procedural protections designed to prevent unauthorized access, disclosure, or misuse of your personal data. However, no data transmission or storage system is entirely secure. While we strive to protect your information, we cannot guarantee absolute security. You are encouraged to protect your account by using strong, unique passwords and limiting access to your devices.

5. Your Rights and Choices

Depending on your location, you may have specific rights regarding your personal information under applicable data protection laws, including:

Access and Correction: You have the right to request access to the personal information we hold about you and to correct or update any inaccuracies. Deletion: You may request the deletion of your personal information under certain circumstances. Please note that we may retain some data where permitted by law, such as to comply with legal obligations or resolve disputes. Opt-Out of Marketing: You may unsubscribe from marketing emails by following the instructions included in the communication or contacting us directly. Do Not Track ("DNT") Signals: Our website does not currently respond to DNT signals. However, you can manage cookie preferences via your browser settings.

To exercise any of your data rights, please contact us at [email protected].

6. Data Transfers

If you are located outside of the United States, please note that your information may be transferred to, and processed in, the United States or other jurisdictions where our third-party service providers are located. By using our Services, you consent to the transfer, storage, and processing of your information in accordance with this Privacy Policy and applicable laws.

7. Children's Privacy

MarketAI does not knowingly collect or solicit personal information from individuals under the age of 18. Our Services are intended for users who are at least 18 years old. If we learn that we have inadvertently collected personal data from a minor without appropriate consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 18, please contact us at [email protected].

8. Changes to This Privacy Policy

MarketAI reserves the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Services following any changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data rights, please contact us at:MarketAI Solutions LLC

50 Horatio Street,

New York, NY 10014

Email: [email protected]

Phone: [Insert Phone Number]

This policy reflects MarketAI's commitment to transparency and compliance with privacy laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.